What patients ask.

No. You can book directly, and you do not need a diagnosis either. Describe the symptom and our care desk will route you to the right specialist.

Any previous prescriptions, reports or scans, your current medication list, and your insurance card if you have one. If you wear contact lenses, bring your glasses too — you may be asked to remove the lenses before testing.

Many examinations require dilating drops, which blur near vision and increase glare for four to six hours. Please arrange for someone to drive you, or plan to travel back by cab.

Allow around ninety minutes for a first consultation with dilation and testing. Straightforward follow-ups are usually much quicker.

Yes. We run a dedicated paediatric and squint service, including amblyopia therapy. Children are seen by a paediatric ophthalmologist rather than a general clinic.

Most surgical procedures including cataract are covered by the majority of policies. Refractive surgery such as LASIK is treated as elective and is generally not. See the insurance page for the full picture, or call us with your policy number.

Absolutely, and you should feel free to ask for one anywhere. Bring your reports and scans so we can review the actual findings rather than starting again from scratch.

Talk to us. Affordable care is the reason this institute exists, and there is usually more flexibility than people assume. Ask at the front desk rather than going without treatment.

The eye is numbed with anaesthetic drops, and sometimes a small local anaesthetic. Most people feel pressure rather than pain. Mild grittiness or watering can occur afterwards.

The operation itself is usually completed in minutes. Allow extra time for preparation, safety checks and a short recovery. Most patients go home the same day.

There is no single best lens. The right IOL depends on your eyes, how you use them and what you expect after surgery. That is what the evaluation is for.

Some people achieve useful freedom from glasses with premium IOLs, especially EDOF or trifocal designs. Others still need spectacles for certain tasks. We discuss this honestly before you choose.

A toric lens is designed to correct corneal astigmatism at the same time as the cataract is removed, so the image is less distorted at the planned focal distance.

EDOF lenses are designed for a broader range of distance and intermediate vision. Trifocal lenses add a dedicated near focus as well. Night-time rings or halos and suitability differ between designs, so the choice is individual.

No. Corneal irregularity, ocular surface disease, macular problems and other findings can make a simpler monofocal lens the safer, clearer choice.

The artificial lens does not become a cataract. Some people later develop clouding of the capsule behind the lens, which can be treated with a brief clinic laser (YAG capsulotomy) if needed.

Penetrating keratoplasty replaces the entire thickness of the cornea. Lamellar techniques such as DSEK, DMEK, DALK and ALK replace only the diseased layers, which usually means faster recovery and less rejection risk.

Yes — authorised under the Human Organ Transplantation Act 1994 for corneal transplantation.

In carefully selected cases, grafting restores useful vision where the rest of the eye is healthy. Evaluation determines whether the cornea is the only barrier.

Anaesthetic eye drops are used before the procedure. Patients may experience pressure or unusual sensations during surgery, and some irritation or watering can occur afterward.

Many patients notice substantial visual improvement soon after surgery, but the speed and degree of recovery vary. Vision may fluctuate initially before stabilizing.

LASIK aims to reduce dependence on spectacles or contact lenses, but no refractive procedure can guarantee lifelong freedom from glasses. Natural age-related changes, including presbyopia, can affect vision later in life.

No. Contoura Vision is a form of topography-guided treatment that incorporates detailed mapping of the anterior corneal surface into the treatment plan.

It depends on the severity and cause. The ocular surface should be assessed and, where necessary, treated before refractive surgery. Some patients may be advised to postpone surgery or consider an alternative procedure.

Treatability depends not only on spectacle power but also on corneal thickness, shape, predicted tissue removal and several other factors. High refractive errors therefore require individualized assessment.

Only after a comprehensive refractive evaluation. Not every patient requires or is suitable for the same treatment profile.

At least once a year, and more often if retinopathy is already present. Do not wait for symptoms — by then the disease is usually well established.

Untreated, yes. Timely laser, injections or surgery can prevent or greatly limit severe vision loss.

Damage already done cannot be reversed, but with timely treatment progression can usually be slowed or halted.

High-Frequency Deep Sclerotomy creates direct access between the anterior chamber and Schlemm’s canal, bypassing trabecular resistance — a micro-invasive alternative to conventional glaucoma surgery.

Any parental concern is reason enough. Routine screening is worthwhile even when nothing obvious seems wrong.

Amblyopia responds best when treated early, with glasses, patching or penalisation and orthoptic support. Dichoptic therapy extends what is possible for older children and some adults.

Games present different contrast levels to each eye to reduce suppression of the weaker eye. Improvement often begins within about two weeks, with good results by six to eight weeks in suitable cases.

No. Many procedures restore vision blocked by drooping lids, or treat watering, irritation and lid malposition.

Cool compresses and rest for the first few days, with heavy lifting deferred for roughly one to two weeks. Stitches, where used, usually come out within two weeks.

Yes, including for keratoconus and complex corneal disorders, under specialist guidance.